The Future of Patient Engagement
From solo practitioners to multi-specialty practices, VitalsUp delivers the complete patient engagement solution with enterprise-grade security and compliance.
December 2024
Dr. Sarah Johnson
Today's Appointments
9:00 AM - John Smith
Check-up
11:30 AM - Mary Johnson
Follow-up
2:00 PM - David Wilson
Consultation
430 Emails
Opened
12 Booking Links
Clicked
0 Unsubscribes
This month
New Appointment
Booked
New Appointment
Booked
New Appointment
Booked
AI Sourced
Advanced algorithms scan medical research
Provided by Doctors
Medical professionals contribute insights
Peer Reviewed
Expert verification and validation
Quality Assured
Final accuracy and compliance checks
Patient Ready
Trusted, engaging health content ready for your patients
Content That Builds Trust — and Gets Read
VitalsUp is built on a simple idea: great healthcare starts with the best information. That's why we lead with content — not fluff, but the latest medical research, breakthroughs and health trends sourced from the world's most trusted platforms like PubMed, WHO and NIH.
Our AI scans global research in real time, filtering thousands of studies to surface only what's clinically relevant and patient-friendly. From there, our medical team reviews and translates the science into beautifully written updates your patients actually want to read — each newsletter personalized and branded to your practice. Because when patients trust what they read, they trust who it comes from.
The Health Newsletter That Pays for Itself
While most newsletters stop at awareness, VitalsUp drives real-world outcomes: more checkups, more follow-ups - more patients through the door.
One-click bookings
Embed booking links directly into relevant newsletter sections
Automated recalls
Identify patients who missed appointments or are due for follow-ups
Birthday messages
With embedded appointment invites
Smart reminders
Patients can opt into email, SMS or WhatsApp reminders — all automated
Custom campaigns
Promote flu shots, health drives or open clinic days — fully trackable
Track ROI
See open rates, click-throughs and bookings triggered per newsletter
Smart Newsletter Engine
Automated, curated patient communication – powered by science and amplified by your trusted brand.
Choose Your Template
Newsletter Name
Default name (fully customizable)
Background Colour
Choose from beautiful pastel themes
Welcome Statement
👋 Hello and welcome to this week's "An Apple a Day" — your trusted guide to staying happy and healthy.
Customize your personal welcome message
Every Two Weeks
Pick 3-5 articles from our curated selection
Choose Your Template
Effortless Customization: Create beautiful, co-branded newsletters in just 5 minutes, reflecting your unique practice identity.
Personalized Branding: Options for doctor's headshot, practice logos, custom newsletter names (or use our "An Apple a Day" default), and tailored welcome messages.
Trusted Sender Identity: Initial opt-in emails can come directly from the doctor/practice manager for maximum trust. Ongoing newsletters use professional no-reply@yourpractice.com addresses (or VitalsUp-managed) for efficient reply handling.
Content is King - Quality Assured: Receive clinician-reviewed, evidence-based "conversation starters"—no fluff, just up-to-date research insights and wellness tips.
Informative, Not Prescriptive: Content is designed to educate and engage patients, encouraging proactive health discussions, never replacing direct medical advice.
Flexible Content Control: Easily select 3-5 articles from bi-weekly curated packs or utilize the "set-and-forget" auto-send feature for consistent outreach with zero ongoing effort.
Secure and POPIA Compliant by Design
Patient trust is your most valuable asset. We help you protect it.
POPIA-Compliant Core: Designed from the ground up with South Africa's Protection of Personal Information Act (POPIA) as a foundational principle.
HIPAA-Readiness (Future): Built with future international compliance standards like HIPAA in mind.
Robust Data Security: Employs strong encryption, secure AWS Cape Town hosting, and privacy-by-design methodologies for all patient data.
Patient Consent Management: Features clear opt-in processes for patients and simple, automated unsubscribe mechanisms.
Access Control: Granular permissions and role-based access ensure only authorized personnel can access appropriate information.
Commitment to Privacy: We help you not just meet, but exceed, patient expectations for data privacy and security.
Metrics that Matter
Track every open, click, and booking — and see the value of great communication.
VitalsUp's Metrics & Insights Dashboard gives you the power to truly understand how your patient communications are performing. With real-time analytics, you can monitor every campaign as it happens — tracking open rates, click-throughs on both articles and booking links, and unsubscribe rates with clarity and ease. Every metric is visualised in an intuitive dashboard designed for busy healthcare teams, whether you're running a solo practice or managing a multi-doctor clinic.
For group practices, comparative analytics make it simple to assess performance across different doctors or specialties. See which newsletters are generating the most engagement, and use those insights to improve content or replicate success across the board. Soon, we'll also introduce engaged patient segmentation, helping you understand who's reading — and what they're responding to — so you can communicate more effectively, while remaining fully compliant. You can also generate exportable reports at any time, whether for compliance audits, internal reviews, or strategic planning. With VitalsUp, data becomes insight — and insight becomes action.
Core Platform Features
Explore the key capabilities that make VitalsUp the complete patient engagement solution for modern healthcare practices.
Centralized Admin & Billing
Multi-Doctor & Multi-Discipline Support
Flexible Roles & Team Collaboration
Centralized Admin & Billing
Unified Dashboard: Practice owners/managers can oversee billing, manage global email settings, and define user roles from one central hub.
Granular Permissions: Control user access across different departments or for individual doctors and support staff.
Scalable & Transparent Billing: Our model adapts to your needs, ensuring you only pay for what you use, with clear pricing and a single, consolidated invoice for the practice.
Simplified Financial Admin: Makes managing the financial aspects of your VitalsUp service straightforward and efficient.
Ready to Transform Your Practice?
Join hundreds of healthcare professionals who are already using VitalsUp to engage patients, grow their practice, and deliver better care.