Your AI Copilot for Modern Healthcare

VitalsUp is a doctor intelligence layer and patient engagement engine for clinicians.

You get:

• FREE Doctor Intelligence: Content Lab access (research + podcasts), Weekly Doctor Briefing (Top 5), and the Open-Access Finder.
• Paid Patient Engagement: done-for-you patient newsletters that go out under your practice brand, with booking CTAs and analytics.

Start free, then add patient engagement when you’re ready.

FREE – Doctor Intelligence:

• Content Lab access (research + podcasts)
• Search, filters, categories & tags
• Saved articles / reading lists
• Weekly Doctor Briefing (Top 5)
• Open-Access Finder (legally accessible versions when available)
• Share links with colleagues

ENGAGE / ENGAGE PLUS (paid) – Patient Engagement:

• Everything in FREE, plus practice-branded patient newsletters with booking CTAs, list hygiene, and analytics.

ENTERPRISE:

• Multi-site and advanced integration options for larger organisations (still priced per doctor).

Setup takes around 10–15 minutes. After that:

• For the Weekly Doctor Briefing, you simply read it – no action needed.
• For patient newsletters, you’ll receive a pre-curated pack and can optionally choose your preferred articles. If you’re busy, the default set goes out automatically.
• VitalsUp handles drafting, formatting, sending, and unsubscribes.

It’s designed to feel like “set-and-forget”, not another job on your list.

Content is generated using AI tools and reviewed by clinicians before it’s added to our library. We focus on:

• Evidence-based sources from reputable journals and guidelines
• Clear, practice-ready takeaways for doctors
• Plain-language explainers suitable for patients

Patient newsletters are information only, not individual medical advice, and are always framed as general health education.

Yes. VitalsUp is built specifically for healthcare and POPIA in mind:

• Data is encrypted in transit and at rest.
• Patient lists are stored in secure cloud infrastructure.
• Every email includes clear opt-out links and audit-friendly records.
• You retain full ownership of your patient list and data.

We’re happy to share more detail if your practice needs a security review.

Absolutely.

• You can approve or adjust the articles selected for each send.
• You can pause or change frequency within your plan limits.
• You can preview newsletters before they go out.

Nothing is sent “blind” – you always know what’s scheduled.

Yes. Your patient newsletter can include:

• Your practice name and logo
• Optional doctor headshot
• Your preferred newsletter title (or our default)
• Colours and sign-off that reflect your practice

The idea is that it feels like your newsletter, powered by VitalsUp in the background.

Yes. You can:

• Embed your existing booking link (RecoMed/your website)
• Use trackable CTAs so you can see who’s clicking and engaging
• Add practice-specific announcements (e.g. flu vaccines, new services)

We don’t provide scheduling or a booking system—patients complete bookings in your existing provider flow.

Mailchimp and similar tools are great general-purpose email platforms, but they expect you to:

• Write and design all content
• Manage lists, compliance, and analytics yourself
• Source medically appropriate topics

VitalsUp is a healthcare-specific, done-for-you engine:

• Clinician-reviewed content, ready to send
• POPIA-aligned processes and templates
• Designed around African clinicians and practice realities

You get the benefits of email without having to become a marketer.

Yes. During the early rollout phase:

• Plans are month-to-month, billed per doctor in ZAR.
• You can upgrade or downgrade between ENGAGE and ENGAGE PLUS.
• If you cancel before your next billing date, you won’t be charged again.

Enterprise customers typically have custom terms agreed in advance.