Trusted by SA Clinics: Proven Email Engagement

Unlock 41% Email Open Rates

Struggling to keep patients engaged between visits? VitalsUp empowers practices with the #1 preferred communication channel, building stronger patient relationships and driving a significant increase in follow-up appointments. Set up in minutes.

One Platform. Every Patient Touchpoint. Zero Disruption.

Your practice deserves technology that works as hard as you do. Our platform runs seamlessly in the background, automatically engaging patients so you can focus entirely on what matters most - exceptional patient care.

Setup in under 10 minutes
Professionally written content
Direct booking links
Real-time engagement analytics
Enterprise Security

POPIA Compliant by Design

VitalsUp prioritizes the protection of sensitive information. We employ industry-best security practices, including data encryption and secure EU-based Supabase servers, all architected to meet POPIA requirements.

  • Built with privacy-first architecture
  • Engage your patients with confidence.

Why Newsletters Work for Healthcare

Email newsletters are the most effective way to engage patients, build trust and grow your practice.

91%

More than 9 in 10 patients prefer email as their primary communication channel for healthcare updates.

41.2%

Email Open Rate in Healthcare - one of the highest across all industries. The average across all sectors is just 21.3%.

35% Improvement

Clinics using newsletters with embedded recall reminders saw up to 35% more follow-up appointments.

2x

Emails are 2x more likely to be clicked than SMS, especially when visually rich.

POPIA Compliant

Unlike WhatsApp and SMS, newsletters give patients the right to opt out, audit their data and retain privacy.

Built-In Analytics

You know exactly who opened, clicked or unsubscribed — unlike WhatsApp or printed pamphlets.

Professional Integrity

Doctors report feeling more in control and credible using newsletters instead of casual channels.

Hear from Doctors Thriving using VitalsUp

VitalsUp has completely changed the way I communicate with patients. I spend less time chasing recalls, and my bookings have increased significantly. The articles are concise, relevant, and professional — and patients actually read them!
Dr. Amy Parkins

Dr. Amy Parkins

General Practitioner, Johannesburg

VitalsUp helped me re-engage with patients I hadn't seen in over a year. We've booked over 30 follow-up appointments directly from the newsletter. Patients love the personal touch — and so do I.
Dr. David Naidoo

Dr. David Naidoo

Family Physician, Durban

VitalsUp makes my practice feel like it's in 2025, not stuck in 2015. From the beautiful email designs to the real-time metrics, everything just works. Patients compliment us on the newsletters weekly.
Dr. Su Kim

Dr. Su Kim

Women's Health Specialist, Cape Town

Explore Our Plans

All our plans include the same smart engagement engine — just pick the features you need today.

Founding 100 Doctors Offer!

Save 30% OFF your chosen plan's standard monthly rate – LOCKED IN FOR LIFE! Plus, save an additional 15% if you pay annually.

🔥 Limited Spots Remaining – Secure Yours Today! 🔥

ESSENTIALS

The perfect start for solo practitioners focused on core, branded patient engagement.

ZAR 2,140 /month
ZAR 1,499
/month
Annual: ~ZAR 1,274/mo
Newsletter Frequency: Every 4 Weeks
5 curated articles; select 3-5 for each send
Full template customization & branding
POPIA-compliant framework
Booking link integration
Up to 1,000 patient contacts
Monthly performance reports
Standard email support
MOST POPULAR

GROWTH

For growth-focused doctors and small practices wanting enhanced branding and collaborative tools.

ZAR 3,285 /month
ZAR 2,299
/month
Annual: ~ZAR 1,954/mo
Everything in ESSENTIALS, plus:
Choice: Every 2 weeks OR 4 weeks
Premium sender email option
Live analytics dashboard
Up to 3 linked users
Up to 2,500 patient contacts
Priority email support
Early access previews

PRO

For proactive doctors seeking comprehensive engagement tools and full access to upcoming VitalsUp systems.

ZAR 4,285 /month
ZAR 2,999
/month
Annual: ~ZAR 2,549/mo
Everything in GROWTH, plus:
VitalsUp Integrated Booking System
Automated Smart Recall System
Up to 5 linked users
Up to 5,000 patient contacts
Dedicated onboarding session
PMS API sync capabilities

ENTERPRISE

Tailored solutions for multi-doctor practices and larger organizations requiring centralized management.

Custom Solution
Let's Talk
Volume-based per-doctor pricing
Centralized practice hub
Dedicated account manager
Advanced API access
White-label options
Custom training programs
Highest priority support

All prices are per doctor, per month, billed in ZAR. Each doctor subscription includes dedicated setup for their individual patient communications and unique branding. We accept payment via Credit Card or EFT. Save an additional 15% on your monthly rate by choosing an annual subscription.

Frequently Asked Questions

Clear, straightforward answers on how VitalsUp empowers your practice and respects your time.

Still have questions? We're here to help.